Booking flights and hotels is only half of trip planning. The other half is deciding what to actually do when you arrive, and that usually means comparing tour sites, reading reviews and hoping the tickets aren’t sold out. That’s where Pelago comes in, offering one place to browse and book activities across the globe. In this guide, we look at what the platform offers, the kinds of experiences you can find, how the KrisFlyer miles benefits work and a few tips for booking smartly.
What Is Pelago? Singapore Airlines’ Travel Experiences Platform
Pelago is a travel experiences platform owned by Singapore Airlines, designed to connect your journey from the sky to the ground. Booking through Pelago gives you access to more than 200,000 activities and experiences, from big-name attractions to hidden gems that rarely make it into guidebooks.
The name comes from “archipelago”, a group of islands, which fits a platform that links many destinations and experiences together. Pelago promotes verified reviews, secure payments and high quality standards, which matters when you’re paying for an activity in a country you’ve never visited. You can use it on the website or through the mobile app, so your bookings stay handy while you travel.
What You Can Book on Pelago
The range is wide. Categories include tours, transport, activities, attractions, water activities, classes, cruises, events and wellness, along with travel essentials. That means you can line up an airport transfer, a city pass, theme park tickets, a food tour and even a car rental without hopping between different websites.
Think of it as a menu for your trip. Fancy ninja training in Japan, a snorkelling trip in Bali, wine barrel rolling in Australia or a massive oceanarium visit in Singapore? These are the kinds of experiences travellers can find on the platform. Instead of piecing together your itinerary from a dozen sources, you can build it in one place, and Pelago makes comparing options simple.
Popular Destinations to Explore
Some destinations are especially well covered. Pelago’s “things to do” guides feature Singapore, Bangkok, Tokyo, Osaka, Hong Kong, Kuala Lumpur, Queenstown, Cairns, Sa Pa and Pattaya. That’s a strong mix of city breaks, beach getaways and adventure spots, and it reflects the network of Singapore Airlines, which covers Asia-Pacific and Europe.
Each destination has its own flavour. In Tokyo and Osaka, you might look for cultural tours and theme parks. In Bangkok and Kuala Lumpur, food experiences and city sightseeing are popular. In Queenstown and Cairns, the focus shifts to outdoor adventure. Whichever you choose, browsing activities before you fly helps you plan your days and avoid missing popular slots, and Pelago puts them all a few taps away.
Earning and Using KrisFlyer Miles on Pelago
One of the platform’s biggest advantages is its link to Singapore Airlines’ loyalty programme. KrisFlyer members can earn miles on eligible bookings and, in many cases, redeem miles to pay for activities. Earning rates and redemption values change from time to time, and special campaigns sometimes boost them, so always check the current terms on the site.
There are a few conditions to keep in mind. You need to be a valid KrisFlyer member when you book, bookings must generally be under your own name or a nominee’s, and minimum redemption amounts can apply. Members can also unlock member-only deals and other perks. If you already collect miles, using Pelago is a neat way to get more value from your everyday travel spending, and non-members can still book without any loyalty account.
How to Book Your Experience in a Few Simple Steps
The process is straightforward. Start by searching for your destination or the type of activity you want, then compare options and read the reviews. Choose your date, select the ticket type or package, and check what’s included, such as transport, meals or a guide. When you’re happy, pay securely and keep your confirmation handy.
Before you pay, look closely at the details. Check meeting points, duration, language options and the cancellation policy, since they vary by activity. It also helps to check whether the experience needs advance booking, as popular attractions can sell out in busy seasons. Booking through Pelago before your trip means you’ll arrive with a plan instead of standing in a queue wondering what to do next.
Smart Tips for Getting the Best Value
A little planning goes a long way. Browse the deals section for promotions and campaigns, and compare similar activities to see which offers the best mix of price, reviews and inclusions. If you collect miles, check whether your booking earns extra during a promotion, since periodic offers can improve your return.
It’s also wise to read the fine print on refunds and changes. Cancellation rules depend on the product, and refunds for miles or card payments can take time to process, so avoid booking non-flexible options if your plans are uncertain. For popular attractions and weekends, book early. With these habits, Pelago can help you save both money and stress on the road.
Ready to Plan Your Next Adventure?
Great trips are built on great experiences, and finding them shouldn’t take hours of research. With a huge range of tours, attractions and activities, a trusted airline behind it and the option to earn or use KrisFlyer miles, Pelago makes planning easier. Pick your destination, browse the options and book the experiences that match your style. Your next adventure is waiting.