Keeping your Lebara mobile topped up is essential for staying connected with friends and family. Lebara UK provides various convenient methods for topping up your mobile, ensuring that you always have credit to make calls, send texts, and use data. In this comprehensive guide, we’ll walk you through the step-by-step process of topping up your Lebara mobile, whether you prefer online methods or using physical vouchers.
Introduction to Topping Up
Before we dive into the specifics, let’s understand the importance of topping up and the various methods available for Lebara mobile users.
Why Topping Up Is Important?
Topping up your Lebara mobile is crucial because it ensures that you have enough credit to make calls, send texts, and use data. Without a sufficient balance, you won’t be able to use your mobile for these essential functions. Topping up allows you to stay connected with loved ones, access the internet, and make important calls.
Methods for Topping Up
Lebara provides multiple methods for topping up, catering to different user preferences. You can choose from online methods, mobile apps, and physical vouchers purchased from authorized retailers.
Online Topping Up
Online topping up is one of the most convenient and popular methods for adding credit to your Lebara mobile. Here’s how to do it:
Step 1: Visit the Lebara UK Website
- Open your web browser and go to the official Lebara UK website.
Step 2: Log In or Create an Account
- If you have an existing Lebara account, log in using your email and password. If not, you can create a new account by clicking on “MyLebara” and then “Create Account.”
Step 3: Access the Top-Up Section
- Once logged in, navigate to the “Top-Up” or “Top-Up Your Phone” section. You’ll find it typically under the “MyLebara” or “Account” menu.
Step 4: Choose Your Top-Up Amount
- Select the amount you want to top up. Lebara usually provides several options, allowing you to choose the desired credit amount.
| Top-Up Amount | Price |
| £5 | £5 |
| £10 | £10 |
| £20 | £20 |
| £30 | £30 |
| £40 | £40 |
| £50 | £50 |
Step 5: Confirm and Pay
- Review your top-up details, including the selected amount, and click the “Pay” or “Top-Up” button. You’ll be directed to a secure payment gateway.
Step 6: Complete the Payment
- Follow the on-screen instructions to complete the payment using your preferred payment method, such as credit/debit card. Once the payment is successful, your Lebara mobile will be topped up with the selected credit amount.
Online topping up offers the convenience of adding credit from the comfort of your home. It’s a straightforward process, and you can top up your mobile at any time.
Topping Up with the Lebara Mobile App
Lebara also offers a mobile app that allows you to top up your mobile easily. Here’s how to do it:
Step 1: Download and Install the Lebara App
- Visit your mobile device’s app store (App Store for iOS or Google Play for Android) and search for the “Lebara” app.
- Download and install the app on your device.
Step 2: Log In or Create an Account
- Open the Lebara app and log in using your existing Lebara account credentials. If you don’t have an account, you can create one within the app.
Step 3: Access the Top-Up Section
- Once logged in, navigate to the “Top-Up” or “Top-Up Your Phone” section within the app.
Step 4: Choose Your Top-Up Amount
- Select the amount you want to top up from the options provided.
Step 5: Confirm and Pay
- Review your top-up details and click the “Pay” or “Top-Up” button.
Step 6: Complete the Payment
- Follow the on-screen instructions to complete the payment using your preferred payment method. Once the payment is successful, your Lebara mobile will be topped up with the selected credit amount.
Topping up with the Lebara mobile app offers the advantage of quick and easy access to top-up options. It’s especially convenient for users who prefer a mobile-friendly experience.
Topping Up with Physical Vouchers
If you prefer to top up using physical vouchers, you can do so by purchasing Lebara top-up vouchers from authorized retailers. Here’s how:
Step 1: Purchase a Lebara Top-Up Voucher
- Visit a local store or retailer that sells Lebara top-up vouchers. These are typically available at convenience stores, mobile phone shops, and supermarkets.
Step 2: Scratch the Voucher
- Scratch the silver or gray area on the back of the voucher to reveal the unique voucher code.
Step 3: Dial the Top-Up Number
- Using your Lebara mobile, dial the top-up number provided on the voucher. This number is usually in the format: #123VoucherCode#.
Step 4: Confirm and Complete
- Follow the voice prompts and enter the voucher code when prompted. Confirm the top-up request.
Step 5: Confirmation Message
- You will receive a confirmation message indicating that your mobile has been topped up with the voucher’s credit amount.
Topping up with physical vouchers is a simple and widely accessible method, making it suitable for users who prefer in-store options.
Table: Lebara Monthly And Yearly Plans
| Plan Type | Data | UK Minutes & Texts | International Minutes | Monthly Price | Annual Price (10% Off) |
| 5GB Plan | 5GB | 1000 | 100 | £5 | £54 (billed annually) |
| 20GB Plan | 20GB | Unlimited | 100 | £10 | £108 (billed annually) |
| 30GB Plan | 30GB | Unlimited | 500 | £15 | £162 (billed annually) |
| 30GB Plan (Unlimited International) | 30GB | Unlimited | Unlimited | £20 | £216 (billed annually) |
| Unlimited Plan | Unlimited | Unlimited | 100 | £25 | £270 (billed annually) |
| Unlimited Plan (Unlimited International) | Unlimited | Unlimited | Unlimited | £30 | £324 (billed annually) |
Additional Tips
- Auto Top-Up: Consider setting up an auto top-up service to ensure you never run out of credit. This can be done via your online account.
- MyLebara App: Download the MyLebara app to manage your account, check balances, and top up on the go. It’s available for both iOS and Android.
- Customer Support: If you encounter any issues or have questions, Lebara’s customer support is available to assist you. Visit their Contact Us page for details.
FAQ
1. How do I check my Lebara mobile account balance?
To check your Lebara mobile account balance, simply dial *#1345# from your Lebara mobile. You’ll receive a text message with your current balance.
2. Can I top up my Lebara mobile with a credit or debit card online?
Yes, you can top up your Lebara mobile online using a credit or debit card. After logging into your Lebara account on their official website, you can select the top-up amount, enter your payment details, and complete the transaction securely.
3. What should I do if my voucher PIN code is damaged or unreadable?
If your voucher PIN code is damaged or unreadable, you should contact Lebara customer support for assistance. They may be able to help you recover the code, provided you have proof of purchase.
4. Can I set up an auto top-up for my Lebara mobile?
Yes, Lebara offers an auto top-up service that allows you to automatically add credit to your account when it runs low. You can set up auto top-up through your online account on the Lebara website.
5. Are there any fees associated with topping up my Lebara mobile?
Lebara does not charge any additional fees for topping up your mobile account. You will only be charged the chosen top-up amount.
Conclusion
Topping up your Lebara mobile is a straightforward process, and you have the flexibility to choose the method that best suits your preferences. Whether you opt for online topping up, the Lebara mobile app, or physical vouchers, the ultimate goal is to ensure that you have the credit you need to stay connected with friends and family.